Re: Continue Selling when Out of Stock: alert when a customer tries to order a qty > qty availabl

Continue Selling when Out of Stock: alert when a customer tries to order a qty > qty available

michellefirth
Visitor
1 0 1

Hi there:

We currently allow customers to continue purchasing items when inventory is out of stock, so they will get a "backorder" option if they order something with an inventory quantity of 0. The problem we're facing is where we have, say 20 units in stock and a customer orders 40 - currently nothing notifies the customer that they are ordering a quantity > what's available. 

Does anyone know a way to address this? Either through an alert when the quantity exceeds what's available or in the cart somewhere?

Thanks in advance for any suggestions!
Michelle

Reply 1 (1)

alyhancock
New Member
9 0 0

Checkout our Stock In Motion application: Stock In Motion - Fully Automated Pre-Order & "Ready to Buy Now" Notifications! | Shopify App Store

 

This automates the "Continue selling while out of Stock" and provides the ability to let the customer know they cannot order a certain amount (due to your inventory input of that specific product). 

 

Thanks

Aly Hancock