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Conversion Tracking has stopped working

Conversion Tracking has stopped working

JordanRimmer
Visitor
2 0 0
‎05-12-2025 05:55 AM

I've made no changes to my Gtag or anything like that. However, for some reason, my conversion tracking is no longer working. This is for both organic and ad conversions. Any advice on a fix for this?

 

Google Shopping still tracks ads through the app.

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Replies 2 (2)
In response to Dave20

JordanRimmer
Visitor
2 0 0
‎05-12-2025 09:42 AM

How would the code that's been working for the past 12 months suddenly be incorrect?

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EmmanuelFlossie
Shopify Partner
4007 312 901
‎05-12-2025 10:50 PM

Just a week or two ago, Google announced you need to update the tracking. You should have received an email. That is because Shopify made changes where additional script no longer work.

 

If you don't know what to do, contact Google support via: https://support.google.com/merchants/contact/shopify_3p_support_app

 

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