Cost per item, hidden from staff

rainwater
Excursionist
16 0 24

Hello, I am thankful the cost per item is part shopify now. I really do not like my staff knowing all my profit or "cost per item" for my products. In business, you always have to be concerned about your competition. Giving your employees all the information you have worked so hard to build could be a problem. Simply making the cost per item hidden or shown under the permission section would solve this. I really wish this feature would be added. 

Replies 20 (20)
SobefyOscar
Shopify Partner
113 11 39

I can understand why you would want to avoid having your competition get access to your costs and profits, however, part of running a business is assuming all possible risks. In my opinion, paranoia and micromanaging can sometimes damage your business more. Focus on vetting all of your employees, and make sure you hire people that you trust. Have policies in place including non-disclosure and non-compete agreements. If you feel like you need to hide everything from your employees, then you should not have those people as employees in the first place 😉

 

Good luck, 

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rainwater
Excursionist
16 0 24

This is a simple edit to staff permission access. It is about Shopify. I do not disagree with your advice. It is not common for all employees from all companies to know all the employer's cost. Call me paranoid but It is my company and I want to be able to share what information I want to be shared.  

PaulNewton
Shopify Partner
4209 303 901

You should examine if you even need to store privileged information in the shopify admin as it isn't built or intended to be a granular access system.

 


@rainwater wrote:

This is a simple edit to staff permission access.


Yes you can control that at the product level by turning off that staff accounts permissions to access products.

Of course this means they cannot handle products in any way via the shopify admin.

 

Beyond that to micromanage access to specific properties you would need an app to store such info remotely and not use the properties accessible in the basic admin,  such as cost per item on products.

 

You can always submit a feature request to support@shopify.com

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Harel
Shopify Partner
42 1 4

Hey there!

At Staffy- Staff Management App for Shopify we're currently developing new features regarding staff permissions/restrictions - in order to achieve maximum usability without being exposed to sensitive data.

 

If you would like to check our current feature - we would be more than happy to hear what you think!


Founder of @EasyTeam (https://apps.shopify.com/staffy) - A staff management & payroll platform for Shopify & Shopify POS.
JosQuestions
Tourist
7 0 4

Hi there - Did the Staffy App provide you with a solution to 'hiding the cost price from employees'?

rainwater
Excursionist
16 0 24

I had to add another app. So another never ending monthly fee. Profiteer - cost of goods app. It is a pain to use and would be so easy for shopify to add this to permissions. 

rainwater
Excursionist
16 0 24

That is your opinion, not mine...

rainwater
Excursionist
16 0 24

Thanks for the advice about who I should hire and how I should run my business but that has nothing to do with Shopify.

JessicaBulldog
Tourist
3 0 5

I see this is an old thread now but wondering if anything has changed or if you came up with a solution to this issue? I too would like to give my staff access to restocking my exchanges and returns as well as adding new shipments to the inventory without having them see the “cost per item”. TIA.

 

Jessica

JosQuestions
Tourist
7 0 4

Hi Jessica

Did you find a solution for this?  I would love to find a way to hide the cost per item too.

Jbabb
Tourist
15 0 1

Hello

Did any of you found an answer to this?

Thanks!

JosQuestions
Tourist
7 0 4
Hi there

No, this has never been resolved. A real pity as I am planning to move to another web platform so I can hide the cost per item! If you find a solution please let me know.
NYCHICBOUTIQUE
New Member
2 0 3

I agree this is a key feature that's lacking from Shopify. In addition, I completely disagree with those that call it paranoia to hide this information.  

temmmmmmm
New Member
1 0 3

Sometimes we have clients asking for this due to internal policies and trade secrets. It would be great to have this feature without being lectured about micromanagement. I

JosQuestions
Tourist
7 0 4

Hi there

Hope you don't mind me asking..... as you still using Profiteer? 

 

Whilst we wait for Shopify to add this much needed feature (like watching paint dry) I would really like to find another way of managing cost / profit.

 

Thank you

jmp124
New Member
1 0 1

I also Agree 

I would like for the users to just see the products orders and not even the price what its sold at especially when you have Tier pricing setup. Shopify is great but limited and still is missing key features to make them a power house. Hiding the cost is also a must the less the staff knows how your business is structured the easier and better in the long run. Non Disclosures will protect you in court but the damage will be already done by then!!!

mahmudnsu
New Member
2 0 0

This is the most lame and stupid reply I have ever seen! How do you actually know who are trustworthy? You are unable to hide a cost price and yet you expect the owner to give the control of knowing the cost price, isnt that funny? You are here to give the solution, not the motivation speech. If you cant, say sorry and dont waste others time who are struggling with the same problem and finding for a solution.

JosQuestions
Tourist
7 0 4

Totally agree!  The work around appears to be using Vend which I think has changed name to lightspeed.  

it’s infuriating that Shopify don’t resolve this. It’s such an easy fix for them. 

Does anyone know we can escalate this? 

shoploulous
Tourist
4 0 2

I cannot believe Shopify does not have an option to hide cost from employee access. This isnt about 'micromanaging' or trusting employees. It is not your employees business to know how much you pay or spend. So many key changes Shopify could do to make life SO much easier for the owners of businesses, yet instead we have to install and app and pay monthly fees. It is unreal. I am at the point where I may change my entire system to ShopKeep. With how much I pay and have to pay to add an app for every single little thing I need to do to keep my business running smoothly, I think I will save money. I have a large list of issues, and this is now being added to it.