Couldn't update because the options don't exist in Shopify.

lwiley22001
Visitor
3 0 0

I am getting this error when importing to Shopify.  Has anyone figured out how to fix it.  Shopify customer service can't figure it out either.  They are having to send it to another group.

 

Your inventory was imported from CSV file

Skipped: 6

  • Line 2: Couldn't update because the options don't exist in Shopify.
  • Line 3: Couldn't update because the options don't exist in Shopify.
  • Line 4: Couldn't update because the options don't exist in Shopify.
  • Line 5: Couldn't update because the options don't exist in Shopify.
  • Line 6: Couldn't update because the options don't exist in Shopify.
  • Line 7: Couldn't update because the options don't exist in Shopify.
Replies 5 (5)

EdwardGoomba
Shopify Partner
74 1 9

Can you share one line that throws the error?
Anyone looking into this will need more info.

Have any questions about theme customization?
Feel free to email me: edward@honos.dev
Problem Solved? ✔Accept and Like solutions to help future merchants
lwiley22001
Visitor
3 0 0
*Skipped:* 6

- Line 2: Couldn't update because the options don't exist in Shopify.
- Line 3: Couldn't update because the options don't exist in Shopify.
- Line 4: Couldn't update because the options don't exist in Shopify.
- Line 5: Couldn't update because the options don't exist in Shopify.
- Line 6: Couldn't update because the options don't exist in Shopify.
- Line 7: Couldn't update because the options don't exist in Shopify.
-
EdwardGoomba
Shopify Partner
74 1 9

Can you share one line of inventory from your spreadsheet.

Those errors don't give any idea on what options the importer thinks dont exist.

Have any questions about theme customization?
Feel free to email me: edward@honos.dev
Problem Solved? ✔Accept and Like solutions to help future merchants
lwiley22001
Visitor
3 0 0
Handle Title Body (HTML) Vendor Product Category Type Tags Published
Location Option1 Name Option1 Value Option2 Name Option2 Value Option3
Name Option3
Value Variant SKU Variant Grams Variant Inventory Tracker Variant Inventory
Policy Variant Fulfillment Service Variant Price Variant Compare At
Price Variant
Requires Shipping Variant Taxable Variant Barcode Image Src Image
Position Image
Alt Text Gift Card SEO Title SEO Description Google Shopping / Google
Product Category Google Shopping / Gender Google Shopping / Age Group Google
Shopping / MPN Google Shopping / AdWords Grouping Google Shopping / AdWords
Labels Google Shopping / Condition Google Shopping / Custom Product Google
Shopping / Custom Label 0 Google Shopping / Custom Label 1 Google Shopping
/ Custom Label 2 Google Shopping / Custom Label 3 Google Shopping / Custom
Label 4 Variant Image Variant Weight Unit Variant Tax Code Cost per
item Included
/ United States Included / International Price / International Compare At
Price / International On hand Status
9in1-cavitation-body-sculpting-beauty-machine-for-home-salon-use-skin-care-tool
440
in1-cavitation-body-sculpting-beauty-machine-for-home-salon-use-skin-care-tool

400
in1 Cavitation Body Sculpting Beauty Machine for Home Salon Use Skin Care
Tool

ShopLopp Medical Medical Title Title Default Title SC7SIT0099 0
shopify Default Title manual 299.99 299.99 TRUE TRUE
sy://o2/m_qrcode_single/SC7SIT0042
https://cache.desktopnexus.com/cropped-wallpapers/2464/2464120-1920x1080-[DesktopNexus.com].jpg?st=v...
1 FALSE

400 in1 Cavitation Body Sculpting Beauty Machine for Home Salon
Use Skin Care Tool

lb TRUE TRUE 1.00E+13 active
BFD-Creative-Co
Shopify Partner
1 0 0

Did you find a solution?  I keep getting these same errors when trying to upload a "inventory.csv"  I didn't have any of these issues when putting the inventory on test server and using the product csv for stock, but when moving to the actual site and realizing I need to use a inventory to get stock to show, all I'm getting is that error or my handles don't match even though I used a directly downloaded inventory to create the handles .