Create template not working

Create template not working

thrivinglife
Visitor
1 0 0

I am not able to click on "Create Template" under pages.

It use to show as blue and I was able to click on it to make a new page template. Now it shows as grey and Im not able to click on it to create a new page template.

Can someone please help me fix this? Thank 🙂 

 

Reply 1 (1)

Mac
Shopify Staff
1702 178 295

Hi, @thrivinglife
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

The 'Create Template' button appears greyed out and unclickable when there are no products or collections available to the Online Store. Make products or collections available to the Online Store sales channel to enable changes to default templates.

 

If you are still having issues, kindly get in touch with our team through the Help Center. Ask the chat assistant to contact support and it'll guide you with your next steps on how to connect with a team member. From there, we can take a closer look.

Mac | Social Care @ Shopify 
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