Currency displays different on Google Chrome than it does on Safari

Currency displays different on Google Chrome than it does on Safari

tbearde
Visitor
1 0 0

So I've been working on building my site here on Shopify and I've been switching back and forth and forth between Safari and Google Chrome. Just this evening, for some unknown reason, the currency switched to AED instead of USD ONLY on my Google Chrome. But it's still in USD on Safri and on my phone and tablet.

 

Please explain! How do I fix this? All browsers should read the same!

 

Help!

Replies 5 (5)

Tallan85
Visitor
3 0 0

Hey! Did you get this issue sorted? I'm getting the same issue - store is set to AUD, Chrome displays AUD but Safari is displaying CAD! Makes no sense!!

 

Thanks!

sayprojects
Shopify Partner
9 0 2

Hi I am looking for a fix for this too - happened to me suddenly and trying to troubleshoot. Any luck?

jane-mathers
Visitor
1 0 0

OK, me too just today!  My shop is a few years old and has always been in AU$, and today google chrome is converting and showing prices to me in Euro. All my shopify settings are set correctly to AU$ and Australia - no problems there - all shows AU$ in the backend.  All google region and currency settings are set to Australia.  And on any other browser - edge, my iphone etc, my shop still correctly shows AU$.  It is only happening in google chrome, and only happening when I view my shop - I checked out a few other shops to see if it was coverting all prices to Euro, but all other online commerce show in AU$.  Except my shop....  Has anyone a solution yet?  Does shopify follow this community and respond?

Maz
Shopify Staff
1254 132 193

Hi, @jane-mathers!

 

Thanks for joining this thread! I'd recommend reaching out to our live support here at this link, in order for us to investigate this further. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you there!

Maz | Social Care @ Shopify 
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debbro
Visitor
1 0 0

I have just fixed this issue by going into chrome (which had incorrect currency showing)  and clearing cookies/browsing data 

I just did it for the last 7 days as in the last week I had added printify to the apps and thought that might have affected it.