Custom fields for bundles not showing in Order admin

Custom fields for bundles not showing in Order admin

acxjy
Visitor
1 0 0

Hi everyone, I need help. I am using Shopify Bundles app and a 3rd party Product Options App (for product personalisation). For bundled products, I am unable to see the custom fields at order admin page, no gift message/personalised name when added by customer, I can only see 'Part of: 10-Page book...'.

shopify 1.png

 

This image of gift card is the version I would like to have, with all the custom fields reflected.  

shopify 2.png

The Product Options App developer told me their app is not compatible with Shopify Bundled products, so I would like to ask if there is a code I can add to reflect the custom details? If not, can anyone recommend a Product options app that can work with Shopify bundles that can reflect the details, or Shopify bundles app by default does not reflect the custom fields no matter which app? Thanks in advance!

Replies 2 (2)

PaulMartin
Shopify Partner
591 58 139

Would you be able to share one of your product pages? Maybe the code for line_item attributes were installed incorrectly.

[email protected]
Feel free to email me! 😄
I'm open to conversations or work ʕ •ᴥ•ʔ

Zel_Minimate
Shopify Partner
47 0 3

Hi @acxjy ,

I'm sorry to hear about the compatibility issues you're facing. It's frustrating when apps don't work well together, especially for crucial features like custom fields in bundle products.

I have good news for you! Our app, Mini:Custom Fields Personalize, is fully compatible with the Shopify Bundles app. We've recently tested this compatibility in our demo store to ensure it works seamlessly.

I encourage you to give our app a try. Feel free to get the app here . 

If you'd like more detailed information or need any assistance with setup, please don't hesitate to reach out. We're here to ensure you get the functionality you need for your store.


Looking forward to potentially helping you resolve this issue!

Best Regards,
Zel

 

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