Customer address error

Customer address error

ads18922
Pathfinder
181 0 51

Hello, i have received this email today from one of my customers and I am a little bit confused by it. Can someone help me out please.

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Replies 2 (2)

DaisyVo
Shopify Partner
4446 493 589

Hi @ads18922 

 

Could you please double-check if the customer has added their address? It seems that the shipping address provided is in the US, but this store only supports shipping to the UK.

 

Best,

 

Daisy

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ads18922
Pathfinder
181 0 51

I ship to many countries, including the US and UK. So i'm unsure as to why the customer cant enter their UK address