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Customer Cancelled monthly subscription

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Hi there. I have integrated my Shopify store with Klaviyo. I must run an automation(Flow) in Klaviyo when a customer cancels a monthly subscription. How can I set this up?

I don't see the possibility of doing it because this event is not displayed. Perhaps someone has already dealt with this and can help me? I would be very grateful.

Accepted Solution (1)
Cart_Whisper-AB
Shopify Partner
47 2 9

This is an accepted solution.

I think that should be simple to do, have a look at the below or if you wish, I might be able to do it for you.

https://www.sealsubscriptions.com/articles/frequently-asked-questions/how-do-i-configure-the-flow-in...

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Replies 5 (5)

Cart_Whisper-AB
Shopify Partner
47 2 9

Hi @Anonymous 

 

I might be able to help with this. What app are you using for subscriptions?

 

You should be able to do it with Shopify Flow

Cart_WhisperAB_0-1705403206974.png

 

If you need help, I would be happy to help  you set it up.

 

Kind regards

Ab

 

 

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Hi. I have two products that I sell individually and also have a subscription for these products with a cheaper price.
Seal Subscriptions service

Cart_Whisper-AB
Shopify Partner
47 2 9

This is an accepted solution.

I think that should be simple to do, have a look at the below or if you wish, I might be able to do it for you.

https://www.sealsubscriptions.com/articles/frequently-asked-questions/how-do-i-configure-the-flow-in...

Get Cart Whisper | Realtime Cart Insights/Unique Cart ID's App for Shopify
- Was my reply helpful? Give me a 'Like'
- Was your question answered? Mark my Reply as an Accepted Solution
Not applicable

It worked. Thank you very much for the tip to integrate Klaviyo and Seal.
I did it and everything works.

 

 

Cart_Whisper-AB
Shopify Partner
47 2 9

That's great, I'm glad to hear that.

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