Customer new account welcome mail doesn't arrive when register from mobile

TechSleed
Shopify Partner
3 0 0

Hello 

 

My issue is that when someone registers a new account from desktop, everything works fine and the customer new account welcome mail arrives.

 

If someone registers from mobile, the registration conclude, but the customer never receives the welcome mail 

 

Plz advise 

Replies 2 (2)

jazz-jay
Shopify Expert
96 14 18

Hi,

 

Try to register with an email(that does not exists on your store) on mobile.

banned
TechSleed
Shopify Partner
3 0 0

Hello i just make it for a yahoo mail and worked (gmail + HotmaiL) to check