Customers can't add to cart

Customers can't add to cart

swiftkatana
Visitor
2 0 0

People can't check out on my site because whenever they hit the add to cart it glitches and shows nothing in the cart

Replies 4 (4)

Emily
Shopify Staff
1408 103 194

Hi, @swiftkatana.

 

Thank you for reaching out. Can you please share your URL so I can test this on my end? 

Emily | Social Care @ Shopify 
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SmeadDev
Shopify Partner
51 2 14

Ditto for our stores - ubrands.com and smead.com

swiftkatana
Visitor
2 0 0

swiftkatana.com

 

Emily
Shopify Staff
1408 103 194

Hi, @swiftkatana.

 

Thank you for sharing that.

 

I just tested it on my end and its working as it should. That ususally means it is a local issue with the customer. I recommend asking them to try a different browser or device. 

Emily | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog