Customers have same string input for first and last name

soupnasty
Visitor
1 0 0

Hello,

 

I recently launched my storefront and I noticed that new customers are being created with the same first and last name (ex: "yoon yoon", "park park"). What could be causing this?

 

Thanks,

Reply 1 (1)

Victor
Shopify Staff
2448 226 522

Hi @soupnasty,

 

These are likely bot accounts and they can be disregarded. I'd recommend enabling Google reCAPTCHA on your store to try and prevent these fake accounts from signing up.

Victor | Social Care @ Shopify 
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