Customers Segmentation not working for orders placed in test payment mode
Hey.
I'm working on a company that develops an loyalty provider that has integration with Shopify.
I currently have two issues:
- Customers Segments are not filtering test customers that placed test orders using test payment (I've tried both Shopify Payments & Bogus Gateway).
- Tangential: checkout page on my dev store rejects test card number (e.g. … 4242), but if I click on "Checkout as guest", then specified card number works (albeit not stored in my test customer account I'm using for purchase).
Problem #1
- I've created following customers segment to identify customers with no purchases (query "number_of_orders = 0")
- Note, that it displays "100% of your customer base" and every customer has 0 orders.
However, if I click on "Test Testerson" customer, I see plenty of orders.
All of them were made using test mode payment provider (both Shopify Payments and Bogus Gateway)
- This is development store and I am using Shopify Payments in test mode:
Problem #2
- Despite Shopify Payments is in test mode, I can not use any of provided test card numbers:
- However, if I click on "Checkout as guest", same test card works.
_________________
Therefore, my questions are:
- How to make customers segments match customers that placed test orders using test payment on a development shop?
- How to make test card number work on checkout without entering "guest" mode?
