Customization To Preview Not Working

1 0 0

I chose a free theme to customize and I am debating purchasing a plan. After designing what I want my site to look like (image 1), the preview only shows image 2.Meanwhile the customizing feature shows image 1. Additionally, I am unsure of how to edit things like the yellow accents in image 3 from the free theme. I just want my website to look like image Please help, thanks!

Screenshot 2024-05-15 at 5.29.01 PM.pngScreenshot 2024-05-15 at 5.29.31 PM.pngScreenshot 2024-05-15 at 5.30.28 PM.png

Reply 1 (1)

Shopify Expert
57 6 11



Can you please share your store url.

Also, have you selected a plan ? It seems you are on the starter plan. You need to be on the Basic Shopify plan to edit and publish themes.


You can check by going to Settings --> Plan and can select the Basic plan. After that you can edit the Theme and Publish.


The second image you showed is a typical Starter plan setup image.


Please do not hesitate to respond if you have selected the Basic plan and still are witnessing this issue. We will then guide you on the next steps. You can also DM for quicker resolution.


Please don't forget to Like and Mark Solution to the post that helped you. Thanks!