Dawn theme customizer won't show any accounts screens except Login or Register

Solved

Dawn theme customizer won't show any accounts screens except Login or Register

wendy_clark
Tourist
4 0 0

How do I access the other pages in the classic customer accounts section of the Dawn theme customizer? I can only see the Customer Login page and Customer Register. When I click the other options (ex Customer Account) my screen flashes and it goes to the Customer Login page again. Clicking Customer Order gives me a weird result where it says it's the Customer Login screen but it eliminates the password field so I only see an email login option.

 

I've cleared my cache, restarted my browser (Chrome, Windows 10) and logged in again, etc. I tried flipping between new accounts and classic. I've uninstalled every app I'm not currently using. My store is Live. I can login on my live site and see my test account, test purchases, etc. Google doesn't say anyone else is having this problem. Thank you for your help!

 

Screenshot of the only screen I can see and the list of pages I would like to see.

 

Screenshot 2024-09-16 132209.png

Accepted Solution (1)

Brett_Helium
Shopify Partner
277 52 124

This is an accepted solution.

Hey @wendy_clark!

 

The theme editor mimics the experience of the live site which means that most of the customer account pages can only be accessed by a logged in user. To access these pages in your theme customizer, you will need to actually log in to or register a test account directly in the theme customizer. Once you're logged in, you should be able to access these pages.

Brett | Helium
- Customer Fields ✪✪✪✪✪ (360+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (290+ reviews)
- Strike Automatic Discounts NEW!

View solution in original post

Replies 2 (2)

Brett_Helium
Shopify Partner
277 52 124

This is an accepted solution.

Hey @wendy_clark!

 

The theme editor mimics the experience of the live site which means that most of the customer account pages can only be accessed by a logged in user. To access these pages in your theme customizer, you will need to actually log in to or register a test account directly in the theme customizer. Once you're logged in, you should be able to access these pages.

Brett | Helium
- Customer Fields ✪✪✪✪✪ (360+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (290+ reviews)
- Strike Automatic Discounts NEW!
wendy_clark
Tourist
4 0 0

Thank you! This seems so simple but I was trying to login on the live shopify site and not within the theme customizer. Thank you so much!