All things Shopify and commerce
Hello
My shop is not live yet but the dropdown menu on the home page is not working. When I click it does not take me to the menus or submenus I set up. Any idea what I did wrong?
If the dropdown menu on your Shopify store's homepage is not working as expected, there are a few potential causes and solutions you can try:
Ensure correct menu setup: Double-check that you have properly set up your menus and submenus in your Shopify admin. Go to "Online Store" > "Navigation" and review the menu structure. Ensure that you have correctly linked each menu item and submenu item to the corresponding pages or collections.
Check for conflicting apps or custom code: If you have installed any third-party apps or made custom code modifications that affect the dropdown menu functionality, it's possible that they could be causing conflicts. Temporarily disable any recently installed apps or custom code related to your menu and see if the dropdown starts working. If the issue is resolved, you can re-enable the apps or code modifications one by one to identify the specific cause of the conflict.
Clear cache and cookies: Sometimes, cached files or cookies can interfere with the functionality of the dropdown menu. Clear your browser cache and cookies or try accessing your store in a different browser or incognito mode to see if the issue persists.
I cleared cache and cookies and also tried a different browser and it didn't work. Here is how I have the menu and collections set up
I figured it out. Thank you for your help
Hi, I am having the same issue could u please tell me what was it?
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