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Dawn theme dropdown menu not working

Dawn theme dropdown menu not working

csirakis
Visitor
3 0 0

Hello

My shop is not live yet but the dropdown menu on the home page is not working. When I click it does not take me to the menus or submenus I set up. Any idea what I did wrong?

Replies 4 (4)

NomtechSolution
Astronaut
1245 113 154

If the dropdown menu on your Shopify store's homepage is not working as expected, there are a few potential causes and solutions you can try:

  1. Ensure correct menu setup: Double-check that you have properly set up your menus and submenus in your Shopify admin. Go to "Online Store" > "Navigation" and review the menu structure. Ensure that you have correctly linked each menu item and submenu item to the corresponding pages or collections.

  2. Check for conflicting apps or custom code: If you have installed any third-party apps or made custom code modifications that affect the dropdown menu functionality, it's possible that they could be causing conflicts. Temporarily disable any recently installed apps or custom code related to your menu and see if the dropdown starts working. If the issue is resolved, you can re-enable the apps or code modifications one by one to identify the specific cause of the conflict.

  3. Clear cache and cookies: Sometimes, cached files or cookies can interfere with the functionality of the dropdown menu. Clear your browser cache and cookies or try accessing your store in a different browser or incognito mode to see if the issue persists.

csirakis
Visitor
3 0 0

I cleared cache and cookies and also tried a different browser and it didn't work. Here is how I have the menu and collections set up Untitled.png 

csirakis
Visitor
3 0 0

I figured it out. Thank you for your help

 

Ragaban
Visitor
1 0 0

Hi, I am having the same issue could u please tell me what was it?