Delete unused account

Solved
hermesDH
New Member
2 0 1

I would like to delete an unused account so that I can use the email address for another one. I cannot do this myself because I have not set up a store and therefore do not have access to the plan page.

Accepted Solution (1)

Accepted Solutions
Nick
Community Moderator
4281 422 885

This is an accepted solution.

Hi @hermesDH,

Only the account owner (AO) can delete a Shopify store or account. In this case, to close the store, it would have to come from the AO for privacy and security reasons. You could also ask the AO to remove you as a staff member from the store also. 

But in saying all the above, you can have multiple accounts or be part of multiple Shopify stores with one email account

27-05-ao0rw-iwb7m

You can still set up or use the same email address for another account. I hope this helps and answers your query! Let me know if you have any other questions. 

Nick | Community Moderator @Shopify 

 - Was my reply helpful? Click Like to let me know! 
 
- Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)
Nick
Community Moderator
4281 422 885

This is an accepted solution.

Hi @hermesDH,

Only the account owner (AO) can delete a Shopify store or account. In this case, to close the store, it would have to come from the AO for privacy and security reasons. You could also ask the AO to remove you as a staff member from the store also. 

But in saying all the above, you can have multiple accounts or be part of multiple Shopify stores with one email account

27-05-ao0rw-iwb7m

You can still set up or use the same email address for another account. I hope this helps and answers your query! Let me know if you have any other questions. 

Nick | Community Moderator @Shopify 

 - Was my reply helpful? Click Like to let me know! 
 
- Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

hermesDH
New Member
2 0 1
Thanks for the information!