Deleted Product from Shpify Store

ashish1234
Tourist
4 0 1

Hello Sir,

 

I would like to inform you that, We have added  exclusive products for one of our client and it's removed from store .

 

Link: https://www.bissellshop.co.nz/

 

Kindly check it and let us know whether product is there or not . Who is deleted the products.

 

Thanks

 

Replies 8 (8)
ProfitLabs
Shopify Partner
76 5 11

What is the name of the product?

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
ashish1234
Tourist
4 0 1

We have added for example below product:

 

1. ProHeat® 2X Revolution® Pet Professional

2. SpotClean™ Turbo Professional 

 

We have added number of images.

 

 

Thanks

ProfitLabs
Shopify Partner
76 5 11

are these the products

https://www.bissellshop.co.nz/products/spotclean-turbo

https://www.bissellshop.co.nz/products/proheat-2x-revolution-pet

or pro versions are different? Just double check on the product page (in admin) that these products are active for online store.

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
ashish1234
Tourist
4 0 1

Hello Sir

 

We have added the above product and  check with back end  but its deleted .

 

Kindly help me on this.

 

Thanks

 

ProfitLabs
Shopify Partner
76 5 11

I am not sure , automatic deletion is not possible, How did you add these products? and please answer my question raised in last reply for clarity first.

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
Dami_mond
Shopify Partner
41 0 10

Hello @ashish1234 

 

You might be facing this issue as a result of the products being out of stock if this is a dropshipping store or you set it to drafts in the products section of your shopify admin dashboard.

 

I hope it helps

 

Best regards

 

Damimond

Shopify Partner
ashish1234
Tourist
4 0 1

Hello Sir

 

We have added our product in draft mode and we havtn't make it live mode 

 

So can you please let us know how we can retrieve all product which was in draft mode. and currently it's deleted.

 

Thanks

 

ProfitLabs
Shopify Partner
76 5 11

draft products wont be visible on the storefront. What do you mean by retrieving a product? are you talking about API?  Also You can go to this link and check all the activity in your store. Maybe some body else from your team fiddled with the products.

https://your-store-name.myshopify.com/admin/activity

P.S dont forget to update the link with your own store name before clicking

 

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .