Deleting and adding items to an order

veskuhh
Visitor
1 0 0

So i wanted to know if i delete an item from already paid order that has not yet been fullfilled, does it automatically get refunded to the cuctomer and if I add items to an already paid order that has not yet been fullfilled, does the customer has to pay for those?

Reply 1 (1)

Sonya_2025
Shopify Partner
156 20 29

Hey @veskuhh 

I think it works as you said.

If you add a new item to the order, you will need to sent a new invoice to your customer to pay.

Sonya_2025_0-1715847699246.png

 

If you remove the exist item in the order, then the order automatically have a refund to your customer too.

 

Sonya_2025_1-1715847784803.png

 

Please let me know if it works by giving it a Like or marking it as a solution!
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