We have a domain that is "Managed by Shopify", domain.com. We've set it up on Shopify that whenever someone sends an email to firstname.lastname@example.org it will be forwarded to email@example.com.
It's been working fine for the longest time, however, I believe, due to the recent email from Shopify regarding DMARCs, our customers started to receive undeliverable messages whenever they responded to our messages.
Subject: Delivery Status Notification (Failure)
Message may contain a virus
Your message wasn't delivered to firstname.lastname@example.org because it may contain a virus. Learn how to check for and prevent viruses.
The response from the remote server was:
550 5.7.1 Message contains spam or virus. (110) [1706229214-624269]
I'm looking for any advice as to how to fix this.
Dive into the world of Print-on-Demand and discover how it can transform your online busin...By Imogen Feb 19, 2024
Discover how to transform your online store into a delightful shopping destination. Learn ...By Ollie Feb 13, 2024