Did a bulk product upload and lost all meta field data as well as images

Did a bulk product upload and lost all meta field data as well as images

Zeppelin83
Excursionist
27 0 13

Hi community, 

 

I just want to cry now, please tell me there is some way to fix this.

 

I just wanted to reduce all my prices with 10% so I downloaded the product file, made the price changes, and re uploaded.  It wouldn't accept the upload as the handles were they same so I retried and chose the OVERWRITE option.

 

Well, that overwrote/blanked out all my meta data fields... which is my warehouse location hence I now have thousands of SKUs across 3 warehouses and no idea where to find anything.  It also deleted everything except the main image on my products. 

 

Is there any way to do a roll back??

For those who dont know, the custom meta data fields are NOT part of the bulk export file, hence I actually have no backup of the meta data.  

 

The images are not as urgent as the meta data, but I actually don't know why they disappeared as I uploaded the same file as I downloaded, only with the price changes.

 

I have delivery guys standing in the shop now waiting for all my daily orders, but I CAN"T FIND ANYTHING IN THE WAREHOUSE 😞

 

Please help!

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