Hello. I'm trying to sell custom digital cards to people. There are no shipping costs, as they are digital. However, we want to add an option for the customer to buy prints or posters of the cards they are ordering, which would be physical copies with a shipping cost associated. How would I go about doing this?
I've seen some things going over digital addons instead, but those didn't really answer this question.
Hi @kefka ,
I'm Sasank, co-founder of Wire - App, to facilitate your digital download needs - https://apps.shopify.com/wire
You can list them as two variants - Digital cards and Digital + Physical cards.
Against both, you can set them as custom deliverables in Wire. With Wire, You can attach and send the digital card by email once it's ready.
I'm happy to connect and help you set up your store. Reach out to us on email@example.com
Prints and posters are two different things on the site, and they have a few different sizes to choose from. How would I account for that?
Then, Print and Poster can be two different products (and even a collection).
Sizes being a variant under each of them. This could be an appropriate solution in your case
Hi @kefka ,
If I understand correctly, you are looking to sell digital cards that do not require shipping. However, you also want to offer customers the option to purchase a physical version of the same product, which does require shipping. You are seeking a way to incorporate these options into a single product listing or page, is that correct?
If that's the case, I recommend treating the digital attachment as a separate product that can be purchased individually or together with the physical version. To encourage customers to purchase both, I suggest two options:
When a customer adds both variants to their cart, whether through bundling or upselling, they should appear as separate line items in Shopify. The digital variant will be automatically delivered and fulfilled, while the physical item will remain unfulfilled until you manually fulfil it. The order will be marked as partially fulfilled until the physical item is shipped.
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