Disappearing of the products from the cart

[marcco77]

Hi community, when a product is added to the cart and a new product is subsequently added, the first item gets removed. However, when only one product is added to the cart, it remains and the checkout can proceed normally. Can help me someone please?

[Ishan_Makkar]

Hello @marcco77 , Welcome to the Shopify Community!

This might be due to conflicting settings or customizations. Here's what you can do:

1. Check theme and app settings.
2. Inspect cart code for errors.
3. Test in a different browser/incognito mode.
   

[tim]

Can you share a link to your store (and a storefront password, if one is set)?

[Ishan_Makkar]

Feel free to reach out to me at manshi@makkpress.com

[msa-bl]

I'm having the same issue, did you managed to figure it out?

[marcco77]

Hi, Yes I solved it. The problem was with the Cookie app and the wrong
setting of this app.

[msa-bl]

Could you tell me more about it, I too noticed issue with the Cookie we're using (CookieInformation.com). But I haven't found the solution to it.

[marcco77]

I can't tell you the name of the old cookie solution because I don't
remember, but now we use the GDPR solution from *Cookieyes* and everything
works. Try this one