Disconnect a Domain from a closed shopify account

karasharp
New Member
1 0 0

I've closed my shopify account and had a 3rd party domain connected. It seems we need to contact shopify directly to get it removed however, I can't seem to contact shopify without an active shopify account. Somewhat of a catch 22. How can I get help on this?

Reply 1 (1)
Nick_Marketing
Shopify Partner
825 196 247

You can send an email to support via this contact page link: https://help.shopify.com/en/questions#/contact/

In case the link doesnt work, open it in Incognito mode in Chrome.

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
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