Disconnect Shopify product sync from Facebook/Instagram shop

Disconnect Shopify product sync from Facebook/Instagram shop

Liang_Ku
Visitor
2 0 0

I'd like Shopify to stop automatically syncing products to my Facebook/Instagram shop catalogue so that I can switch to using a manual catalogue in my Facebook/Instagram shops instead (I need more control over how my products appear in the shop).

 

I already have a manual catalogue created, but Meta won't let me link this manual catalogue to my Facebook/Instagram shop.

 

Please help! I've been going round in circles and not getting anywhere.

 

Many thanks all 🙂

Replies 2 (2)

LitExtension
Shopify Partner
4958 1009 1190

Hi @Liang_Ku 

If you want full control with your manual catalogue, you’ll need to:

  • Remove the Facebook & Instagram sales channel in Shopify.
  • Disconnect the auto catalogue/shop in Meta Commerce Manager.
  • Set up a new shop manually in Meta and link it to your manual catalogue.

Just keep in mind: once you remove the sales channel, Shopify won’t update your products on FB/IG anymore - you’ll have to do it all in meta.

 

If this was helpful, hit the like button and accept the solution.
Thanks

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
Contact us:
- Email: contact@litextension.com

richardcobain
Trailblazer
160 7 22

Shopify’s native Facebook/Instagram integration automatically syncs your products, and unfortunately, it doesn’t allow disconnecting this sync to use a manual catalogue directly. To gain full control, you may need to unlink Shopify from your Meta Commerce Manager and set up your manual catalogue independently within Facebook Business Manager. Then, manage your Facebook/Instagram shops directly through Meta without Shopify’s automatic sync interfering.