Discount and Cart Issues

DDMAURER
Visitor
2 0 0

I have been experiencing issues recently with my cart. Simply, when a single item is added to my cart, it will show as 1 item. Within the cart drawer, when you try to add a second by pushing the + button on the item, this will add a second. This is normal functions. 

 

However, when I try to add a 3rd item using the same method by pushing the + button, this will make the cart total 4 instead of 3. I have a BOGO deal running on my store and I have figured out that this is the issue. I am unable to find a solution to this. I have contacted my theme provider and the apps running the discount on cart and they both agree that the issue resides within Shopify. 

 

The other bug involving this also will do something similar. When a single item is added to the cart, and the quantity is adjusted within the cart drawer, the cart will freeze and not update to show the price for 2 items. 

 

If anyone has a solution to this so that I can still use my discounts that would be great. 

 

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cart double iss.JPG

cartdoubleqwuan.JPG

  

Replies 4 (4)
gr_trading
Shopify Partner
1403 131 151

Hi @DDMAURER 

 

Would you mind sharing the store URL and password if required.

For any custom development WhatsApp or connect at Email ID: gr.trading15@gmail.com for quick consultation. | YouTube Videos
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DDMAURER
Visitor
2 0 0

hiphousecollective.com

gr_trading
Shopify Partner
1403 131 151

Hi @HeroBrands @DDMAURER ,

 

Sorry, for being late reply this issue is due to a scripting issue in the code which can be fixed by editing the code.

 

 

For any custom development WhatsApp or connect at Email ID: gr.trading15@gmail.com for quick consultation. | YouTube Videos
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HeroBrands
Visitor
1 0 0

Hey, one of our shopify stores is experiencing the same thing, was there any solutions found for this issue?