I have created a discount code BUY X GET Y ( FREEPLANT ) for my website https://www.urbaneconook.com/ but this code is not working.
The criteria are on minimum purchase of Rs 500 one plant (Money plant ) will be free.
Please let me know what I did wrong or how it can be fixed.
I've tested the discount code on your store, and it's also not working on my end. Because of this, you can double check the following on your end to ensure that the discount code has been set up correctly:
When testing the discount code on your store's checkout, make sure that the free product (in this case, Money plant) is also included in cart. You'll also need to ensure that the minimum purchase amount on cart is met for the discount code to work.
Once you've fully enabled and checked that the discount code is working, you can start to think about how you'll want to market the discount code to your customers. A popular way of doing this is to send out the discount code via an email campaign, as it remains to be one of the most effective ways of reaching out to customers and driving sales. Check out our Shopify blog here for some email marketing tips and tricks.