DMCA Takedown Notice

[RDNaturals]

I have been receiving an email with great urgency saying I am violating a few items and my site will be shut down. I replied to the email and I was referred to a developer they recommended. I am wanting to know is this a scam or not. The email came from this address shopifyteam6@gmail.com and it is say is these items need to be fixed. 

1. Liquid Code Review & Repair: Fix errors causing DMCA takedown notices
2. Robots.txt.liquid Optimization: Ensure compliance with Shopify's policies
3. Theme Error Resolution: Resolve theme-related issues triggering suspension warnings
4. Custom Liquid Code Solutions: Develop tailored fixes for unique code problems

[Laza_Binaery]

Hi @RDNaturals 

That is a scam. 

The Shopify team never uses a Gmail account, think about it.

It is a scam that circles for some time and there are a lot of topics here on that.

So ignore and do not waste time on that.

[Greta · Accepted solution]

Hi, @RDNaturals!

Thank you for your post. This is not an official Shopify email. To have this email reviewed further, we ask that you share it to our Safety inbox along with the email Header information. Email headers are a part of the email code that includes sender details, allowing us to determine the email's source and report it to the appropriate parties if it is a phishing campaign. Please follow these steps:

1. Obtain the Email's Headers:
   • See MX Toolbox’s guide for Getting Email Headers
   • Select your email service provider on the left-hand navigation
   • Follow the steps outlined there to download a copy of the .eml file or copy the email's source code and paste it into a text file
2. Attach the file to the email you received and forward it to safety@shopify.com.

Please let me know if you have any other questions!

[RDNaturals]

thank you