DNS Cname question domain forward info question

Solved
LB16
Excursionist
16 1 4

I hope my question makes sense

I bought my www name from somewhere besides Shopify. I am trying to update the DNS records. I am getting a Shopify alert that it needs attention. Can someone please confirm...

 

Does everyone use the same IP A name: 23.227.38.65 (I found in a tutorial)

and the same Cname information: shops.myshopify.com 

Are these both correct for me to use?

Accepted Solution (1)
Greta
Shopify Staff
Shopify Staff
974 102 120

This is an accepted solution.

Hi, @LB16!

 

Thanks for reaching out. You can find all the steps to connect your domain to Shopify in this help document, and these are the DNS records you'll need:

 

  1. Point the A record to the Shopify IP address 23.227.38.65.
  2. If necessary, change the Host name to the @ symbol.
  3. Delete any other A records on the domain if there are any present.
  4. Point the CNAME record with the name www to shops.myshopify.com.. Be sure to include the period at the end of the domain.

 

If you need assistance with changing the DNS records, you can contact your domain host.

 

Please let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Greta
Shopify Staff
Shopify Staff
974 102 120

This is an accepted solution.

Hi, @LB16!

 

Thanks for reaching out. You can find all the steps to connect your domain to Shopify in this help document, and these are the DNS records you'll need:

 

  1. Point the A record to the Shopify IP address 23.227.38.65.
  2. If necessary, change the Host name to the @ symbol.
  3. Delete any other A records on the domain if there are any present.
  4. Point the CNAME record with the name www to shops.myshopify.com.. Be sure to include the period at the end of the domain.

 

If you need assistance with changing the DNS records, you can contact your domain host.

 

Please let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog