DNS error

solawaveeee
Visitor
2 0 0

This is what I get. Please help. It says to fix A record, CAA, DNSSEC but there is non in shopify except for A which is correctly put. I bought domain from shopify only. Its been more than 4 days now and I still see error

Replies 4 (4)

James105
Shopify Partner
35 1 2

I just did that myself few days ago, it took only one day to make it work.

 

So maybe your domain hosting company is not updating your dns configuration?

solawaveeee
Visitor
2 0 0

yes, I purchased domain from shopify

James105
Shopify Partner
35 1 2

Did you try to contact shopify support? 

Elias
Shopify Staff
2912 285 500

Hey, @solawaveeee.

 

Thank you for reaching out and bringing this to our attention.

 

The domain should only take a couple of days to complete the setup and there will be an email sent to you for verifying the domain. Did you complete the domain verification?

 

Since we're unable access merchant accounts over the Shopify Community, then we're unable to get a closer look at your domain via the Shopify Community. However, this is something we can assist you with through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.

 

If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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