Does changing email affect webhook functionality?

Does changing email affect webhook functionality?

jmallaley
Shopify Partner
1 0 0

I have been using an webhook for many years with no issue.  I changed our Shopify email yesterday, and all of a sudden the webhook isn't working.  Are these things connected?  Does anyone know what could have caused this issue?

 

Reply 1 (1)

jthk116
Shopify Partner
38 3 9

Could be that the admin user you created the webhook with was associated with the email you modified. Maybe check that? Or maybe if you're using a private app, the private app you created to use with the webhook might have been associated with the email.

Please like and accept solution if I was helpful, thanks!

Jay K.