Domain Deletion

Domain Deletion

Sharkil
Visitor
3 0 0

I want to cancel my domain subscription but my account is deactivated and I don't want to reactivate it. I already filled out the "Domain Termination/Deletion form", what email address do I submit this to?

Replies 5 (5)

michelleallpart
Shopify Partner
15 0 5

Is your domain through Shopify or do you have another hosting provider?

Sharkil
Visitor
3 0 0

My domain is through shopify

michelleallpart
Shopify Partner
15 0 5

The domain names are not canceled when you cancel the subscription.

If you decide to leave Shopify, your domain remains registered to you. You can continue to use it or transfer it to another registrar. If you don’t want to keep your domain, you can let it expire when the registration period is up. Unless renewed, domains usually expire after 1 year period.

Sharkil
Visitor
3 0 0

I don't want to keep the domain and I'm not sure if I clicked renew. Is there an email address that I can reach out to or something? I filled up a form called "Domain Termination/Deletion form" 

michelleallpart
Shopify Partner
15 0 5

Here is the link to support. Scroll all the way to the bottom, you will see a green button that says, "contact support."