Domain dissapeared once I deleted a newly created store

Solved

Domain dissapeared once I deleted a newly created store

Chicha7272
Explorer
50 1 7

Hey, I need some help getting my "trivlen.com" domain back. Here's the full context of my issue. Today I've opened 2 new stores on Shopify within my main account (I'm not sure if they're supposed to be opened within the main account, but that's the only way I was able to do it). Shortly after I opened these two sub-accounts/stores and bought a new domain for one of them, I deleted the other empty one as I decided that 1 new store would be enough for me. What happened next is that once I opened my original store (the main one), I noticed its domain just vanished for some reason (both from the "Domains" section in the settings and from the website itself). I don't really remember what exactly happened next, but I somehow managed to make my domain appear in the "Domains" section again:

Chicha7272_0-1705075785298.png

And this is what this thing at the bottom looks like if I click on it:

Chicha7272_1-1705075958896.png

So now what I don't understand is what I have to do to make my domain active again, and also why it even disappeared in the first place. Cause right now all this just seems confusing to me. So I hope to get your help on this guys

Accepted Solution (1)

Chicha7272
Explorer
50 1 7

This is an accepted solution.

I dunno how I can close this topic but this issue is solved 

View solution in original post

Replies 2 (2)

Chicha7272
Explorer
50 1 7

This is an accepted solution.

I dunno how I can close this topic but this issue is solved 

Jacobdss
Shopify Partner
17 0 1

How did you solve it man?