domain error

3 0 0

hye, i recently purchased a domain off shopify and when i got charged it came up with a pop up that says my domain needs attention and lists multiple issues with the DNS settings, does anyone know how to fix the below problems ?


Reply 1 (1)

Shopify Staff
1576 166 232

Hi, @helpmepls1234!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.


I understand that you are facing some issues after purchasing your domain through Shopify. If this is the first domain you have added to Shopify, it is automatically configured, so you don't need to adjust the DNS settings. However, after purchasing the domain, it can take up to 48 hours for it to start working. This period is known as propagation, during which changes made to a domain's settings, such as DNS or nameservers, are recognized and applied across the internet.


In the meantime, I recommend checking out The General Checklist, which is a great tool to ensure that your Shopify store is fully set up. By going through the checklist, you can be confident that your store is complete, including having your media, shipping, and checkout processes all functioning properly.


If you have any further questions or need assistance with your domain or any other aspect of your store setup, please let me know.

Mac | Social Care @ Shopify 
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