Domain not updating when I make changes in store

Domain not updating when I make changes in store

BravoXax
Visitor
1 0 0

Hi I just connected my domain from squarespace to shopify when I view my store it is showing me the default domain page and not shopify store page. But when I am using shopify domain as primary the store is loading without any issue. I went to third party domain provided and created new A and CNAME record by deleting existing A and CNAME records.

 

BravoXax_0-1706297508244.png

 

BravoXax_1-1706297545556.png

 

Reply 1 (1)

Victor
Shopify Staff
2611 236 566

Hi @BravoXax,

 

You'll want to ensure that your A record and CNAME settings are correctly configured as per our instructions. You'll also want to ensure that you don't have a duplicate A record pointing to another IP address. Please also bear in mind that when you change your domain's DNS settings it can take a few hours for the settings to update and configure correctly. 

 

If you believe your settings to be correct and are still having issues, please feel free to post a screenshot of them here and I can take a closer look.

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog