Domain problem

[Roman08]

The problem I am having with my Domain is that it cannot connect to my Shopify shop(cannot connect Fully), it says that I have too many "A records". I've been to my DNS settings to resolve the problem, but there are A records that I cannot delete.

I've managed to connect the domain to my page, I am trying to figure if the not fully connected domain will cause me trouble in the future.

 

[Roman08 · Accepted solution]

 I've managed to delete one but the rest I cannot find

[StephensWorld]

Hey Roman,

I've taken a look at your domain's DNS records here: https://who.is/dns/raumlux.shop

You have 3 extra A-records that should be removed/deleted. 

If you are unable to delete them yourself, then you'll need to reach out to your domain provider (GoDaddy) for assistance with deleting them. 

https://ca.godaddy.com/help/contact-us

Sometimes the a-records can get locked (so that they're not able to be deleted) if they're linked to a GoDaddy service (most likely a GoDaddy-hosted website). Their customer support will definitely be able to sort this out for you though. 

Hope the above helps! 🙂

Cheers,

Stephen

[Roman08 · Accepted solution]

 I've managed to delete one but the rest I cannot find

[StephensWorld · Accepted solution]

Hey Roman,

I just double-checked, and it looks like that extra A-record is actually a Shopify record. 

https://help.shopify.com/en/manual/domains/domains-terminology#ip-address

I'm guessing you probably connected the domain via the automated connection wizard (instead of setting up the records manually). 

You should be all set though now. It's just a matter of waiting for the records to update (can take up to 48 hours, but is often much quicker), and then everything should start working. 

I can confirm that the domain is already working on my end (with SSL certificate).

Cheers,

Stephen

[Roman08]

Thank you very very much sir for your time and effort