Solved

Domain problems

octohart
Visitor
3 0 0

Anyone has a fix to this?

 

 

Resolve these domain issues to ensure your Shopify site works for customers.

  • Error fetching domain A record: Open your domain provider's DNS settings for petapparels.store and check that the record is set to the IP address 23.227.38.65. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain CAA record: Open your domain provider's DNS settings for petapparels.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain DNSSEC record: Open your domain provider's DNS settings for petapparels.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
  • Error fetching domain nameserver record: Open your domain provider's DNS settings for petapparels.store and check that the record is set correctly. Note that record updates can take up to 48 hours to come into effect.
Accepted Solutions (2)

Dan-From-Ryviu
Shopify Partner
7011 1326 1352

This is an accepted solution.

Hi @octohart 

It say "Note that record updates can take up to 48 hours to come into effect."

If you connect 3rd party domain to Shopify, it will take a time to connect successfully.

- Helpful? Like or Accept solution, - Coffee Tips or Paypal Tips
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Create Image Lookbook, Photo Gallery with product hotspots
- Enjoy 1 month of Shopify for $1. Sign up now

View solution in original post

Victoria
Shopify Staff
2071 147 242

This is an accepted solution.

Hi, @octohart.

 

Welcome to the Shopify Community!

 

 I understand you were experiencing issues with connecting your domain to Shopify. The error messages above indicate that there was an issue with the A record for the domain not pointing to Shopify's IP address. As well as other DNS settings not matching Shopify's records.

 

When searching your domain's records on my end, it looks as though they are all correctly pointing to Shopify. As @Dan-From-Ryviu has mentioned, this process can take up to 48 hours for your domain to be verified. Once it's verified, your domain is listed in the Domain section of the Domains page with the status Connected. I'll share our Connect your third-party domain to Shopify manually resource for future reference.

 

I navigated to your website and was able to access it successfully with no issues.

 

Please let us know if you run into any other issues or have additional questions.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
7011 1326 1352

This is an accepted solution.

Hi @octohart 

It say "Note that record updates can take up to 48 hours to come into effect."

If you connect 3rd party domain to Shopify, it will take a time to connect successfully.

- Helpful? Like or Accept solution, - Coffee Tips or Paypal Tips
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Create Image Lookbook, Photo Gallery with product hotspots
- Enjoy 1 month of Shopify for $1. Sign up now

Victoria
Shopify Staff
2071 147 242

This is an accepted solution.

Hi, @octohart.

 

Welcome to the Shopify Community!

 

 I understand you were experiencing issues with connecting your domain to Shopify. The error messages above indicate that there was an issue with the A record for the domain not pointing to Shopify's IP address. As well as other DNS settings not matching Shopify's records.

 

When searching your domain's records on my end, it looks as though they are all correctly pointing to Shopify. As @Dan-From-Ryviu has mentioned, this process can take up to 48 hours for your domain to be verified. Once it's verified, your domain is listed in the Domain section of the Domains page with the status Connected. I'll share our Connect your third-party domain to Shopify manually resource for future reference.

 

I navigated to your website and was able to access it successfully with no issues.

 

Please let us know if you run into any other issues or have additional questions.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog