Domain "not connected"

[tomas_marino1]

Hey what's good everybody, I have my shopify store and I noticed that my website doesn't appear when I search it, It was already connected and after for some reason it does not work I will attach what it says when I search it.

 

 

[ES1]

Hi @tomas_marino1 

Your domain is not correctly pointing to your Shopify store. If you have connected the domain through the Domains section in your Shopify admin, please ensure the DNS settings are configured as follows:

• A Record (@): Pointing to 23.227.38.65
• CNAME (www): Pointing to shops.myshopify.com

After making these updates, allow up to 48 hours for DNS propagation, though it typically completes much faster.

[tomas_marino1]

Hello, thank you for your help, I check it out and I have both connected, my store before was running perfectly and now I have this error, my domain that I have I bought it on Hostinger.com

[ES1]

Hi @tomas_marino1 ,

Please share the exact url to your domain (not in the screenshot), since we do not see the dns settings you have mentioned assigned to the domain. Once, we will have the domain we will know we are looking at the correct domain.

[tomas_marino1]

Sure, here's the url: www.vulkany.us

[ES1]

Hi @tomas_marino1 ,

Your dns is not setup correctly. A name currently points at 15.197.130.221 and there is no entry for Cname.

Please dm us if you need any further help.

[tomas_marino1]

That's weird, I've changed the DNS server 1 and 2 like you said, and that's it.

The worst part is that before this, my DNS was alright, If you searched my url, it would appear my website, but now isn' the case.'

I did the changes last night, I don't know if it's going to take more than 48 hours.

I will try to fix this and let you know