New Shopify Certification now available: Liquid Storefronts for Theme Developers

Domain recovery from inactive store

13 0 2

I bought a custom domain a few months ago and my trial ran out, I decided to make a new store but cannot recover my domain from the old store. Help please.

Reply 1 (1)
Shopify Staff
Shopify Staff
1174 94 180

Hi, @Chance2001.


Thank you for reaching out!


To recover your domain you would need to sign in to your old account and transfer out the domain


Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
Talk soon, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog