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Domain Suspension

Esaticc123
New Member
1 0 0

Hello! I miss the 2 week deadline to verify my domain! Not my domain is suspended. How do I reactivate my domain ?!!

Reply 1 (1)
Luna
Shopify Staff
Shopify Staff
712 67 92

Hey, @Esaticc123.

 

Thanks for reaching out in our Community forum. I appreciate you bringing your question to us here. 

 

May I ask if you purchased the domain originally from Shopify? If so, depending on when the domain expired, we may be able to help. Since we will need to access your account to look into this for you, please visit our Help Center. Once you log in to your account you can create a support request through live chat, email, or callback. To do so, type your request in 'Ask about a topic', scroll down to 'Get Support', and then click 'Continue.' From there, you can submit your request to speak with an advisor.  

 

Please let me know if you have any questions in the meantime. I'd also love to hear more about your business! How has everything been going so far? 

Luna | Social Care @ Shopify 
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