Domain Verification Failed

[Kwok1989]

Hi Shopify Team,

Could you please help me, Facebook required to update the domain after IOS 14 update, I followed the "Add a Meta Tag method", but it wasn't working. Facebook keep showing " Domain Verification Failed", even after I added the meta tab. Could you guide me a little bit ? 

Best,

David

[Trevor]

@Kwok1989 

I would try using your ".myshopify.com" URL instead of your purchased domain as this has been known to work. You'll want to ensure that the snippet was added to a published theme, while also ensuring that your store is not password protected in Online Store/Preferences. More information can be found here. Facebook also has a help document here that may help.