Domain Verification Failed

Kwok1989
Tourist
5 0 0

Hi Shopify Team,

Could you please help me, Facebook required to update the domain after IOS 14 update, I followed the "Add a Meta Tag method", but it wasn't working. Facebook keep showing " Domain Verification Failed", even after I added the meta tab. Could you guide me a little bit ? 

Kwok1989_0-1635673261974.png

 

Best,

David

Reply 1 (1)
Trevor
Community Moderator
3115 405 636

@Kwok1989 

I would try using your ".myshopify.com" URL instead of your purchased domain as this has been known to work. You'll want to ensure that the snippet was added to a published theme, while also ensuring that your store is not password protected in Online Store/Preferences. More information can be found here. Facebook also has a help document here that may help. 


Trevor | Community Moderator @ Shopify 
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