Double pricing being shown on products with both price and compared price

Shadybubbs
Visitor
2 0 0

Hey im not sure how to fix this or what i did, but how do i fix the prices being shown twice for the price of product and comparison price? I import with dser from aliexpress

 

Heres my URL: https://shopcraftycool.com/ 

Screenshot 2023-09-27 12.45.03 PM.png

Replies 2 (2)

Holly
Shopify Staff (Retired)
687 74 151

Hi @Shadybubbs !

 

Thanks for reaching out to us.

 

I've taken a look at your store and can see that this issue is only occurring with certain products. I've located products that have a compare-at-price and the line is not being duplicated. It seems like this is an issue related to the application you're using to import the information or the theme itself. 

 

I would recommend that you download a free Shopify theme for testing purposes. When you add a theme, be sure that you do not publish it. An untouched theme will narrow down the issue for us. Follow these steps:

 

- Head to Online Store > Themes > Customize beside the new theme you downloaded

- Find the product that is showing a duplicate price line

 

Depending on what you see, you will do the following:

 

- IF the second price line is still showing, you will need to contact the app developer for product import/syncing as it is a localized issue that carries through on multiple themes

-IF you are NOT seeing the duplicated price line, that means the issue is linked to your current theme

 

If the latter is true, you can roll back your theme to a previous version to see if that fixes the issue. 

 

Please let me know how that goes for you.

 

Cheers!

Holly | Social Care @ Shopify 
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Shadybubbs
Visitor
2 0 0

How do i fix the double pricing showing on product screen how do i fix this problem

Store is shopcraftycool.com 

Screenshot 2023-09-27 12.45.03 PM.png