Draft Orders - Unable to add item

wolfsden4
Visitor
1 0 0

For the past few days, I am unable to create draft orders on my laptop, however, I am able to create them using my ipad or iphone.  When I try to create them on my laptop, I am unable to choose any items, they simply won't load.  I've tried clearing my history, re-starting my computer, etc. but still can't get it to work today.  I have included a screenshot to show what it is doing.

 

Thanks for the help

 

Screenshot 2024-03-12 at 11.25.31 AM.png

Reply 1 (1)

Ollie
Shopify Staff
2330 454 397

Hey @wolfsden4

 

Thanks for reaching out. 

 

I appreciate the context that you have shared with us as that is very helpful! Looking into this, if you are to use a completely separate browser on your laptop - are you able to successfully create a draft order

 

For example, if you are using Safari - try this action on Google Chrome

 

Let us know if that does the trick. 

Ollie | Social Care @ Shopify 
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