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Can someone help me understand shipping from AliExpress. I select a product , at that time I select the shipping time and amount , than on Shopify when a costumer purchases that product it charges again for the Shipping. What am I doing wrong and at what end??? If AliExpress packages and ships directly to the costumer that is charged upfront correct?
This is Summer from the Social Care team at Shopify. Welcome to Shopify Community!
When you're dropshipping with AliExpress or any other supplier, there are shipping fees incurred as the supplier needs to ship the product to your customer. The shipping fees are to be paid either by you or your customer, depending on your shipping strategy.
With what you're describing, it sounds like you have paid shipping rates enabled in your shipping and delivery settings. If this is the case, the shipping rates that have been set will be collected from your customer which can be used to pay for the shipping fee when you order a product from AliExpress. This is a good strategy as it ensures that shipping costs don't cut into your profits; however, the customer pays for the shipping fees. If you wish to shoulder the shipping fees, then it's best to offer free shipping in your store.
Free shipping is also another great strategy and it has the potential to increase sales. You can enable this by simply following the guide on this page. If you continue with this shipping setup, make sure you look into your profit margin and decide how you would pay for the shipping costs so your business stays profitable. This blog post will help you plan your free shipping strategy and learn about alternative shipping strategies too.
Since you mentioned selecting a product from AliExpress, are you directly ordering products from the AliExpress website? If you didn't know, we have apps that will make importing products from AliExpress to Shopify really easy. An example of this is Oberlo. You can use the app to import products and process orders as well. If you're interested, you can download Oberlo on this page.
I hope this helps! If anything is still unclear about shipping or anything else, please don't hesitate to respond to this post.
Summer | Social Care @ Shopify
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