Due to a technical issue, data is missing starting around 2pm UTC on October 17, 2024...

Due to a technical issue, data is missing starting around 2pm UTC on October 17, 2024...

shayegan
Visitor
2 0 2

Anyone experienced issues yesterday regarding ORDER NUMBERS showing less that what they actually are?

 

The Subject of this threat is a message that came up on Shopify > Analytics > Reports > Orders Over Time.

 

Any feedback would be appreciated and ultimately sellers should be informred when they happen rather than stumbling upon them.

 

Screenshot 2024-10-18 at 11.07.49.png

Replies 4 (4)

WesQ
Excursionist
32 1 4

Yes, getting the same issue since yesterday. I was worried it was just our store because Shopify Status shows no errors. Surely there should be a message on there too about this.

 

Screenshot 2024-10-18 123409.png

shayegan
Visitor
2 0 2

Exactly, perhaps they thought they would be able to fix it quickly and slip it through quietly. On my account both Orders and Revenues are around half of what I calculate to be.

Thestyleattic
Visitor
1 0 1

We are exactly the same and it’s been over 24hrs now and no word from Shopify about it 🤔

IcyC
Visitor
1 0 0

On our end orders seem to be accurate. Anyone else experiencing Google Merchant Center product data disconnections?