Duplicate a Product No Images

John_Barker1
Tourist
7 0 2

I have a user when they duplicate a product the pop up tick box is blanked out for duplicating the images. They can only do SKUs and Inventory Quantities

 

They were able to do this in December with no issues but now it's not possible. 

 

Any suggestions?

Replies 2 (2)

meadow_anj
Shopify Partner
1 0 0

I just wondered if you solved this issue with the duplicate image option being greyed out? I've got the same issue and it's frustrating!

CyberdyneJoule
Tourist
14 0 0

Solved : Before your duplicate a product, select images you want to appear in the new duplicate product. Once this is done and when you click 'Duplicate' button, you will find 'Image' option as enabled. Happy Shopping ! Please mark this as solution if it is resolved.