Edit Chinese order notification email

[GMA2]

Hello, I added a line in "Edit Code" and saved. However, the new line that I added did not show in the email. May I know if there is any way to fix this? Thank you so much!

[rajweb]

Hello @GMA2 ,

It seems like you're working on editing your Shopify store's email templates but the changes you made aren't showing up in the emails. Here are a few steps to troubleshoot and fix this issue:

1. Double-check the right template: Ensure you're editing the correct email template. Shopify has various email templates for order confirmations, shipping updates, etc. If the wrong template was edited, the changes wouldn't show up in the email you expect.

2. Clear your cache: Sometimes, changes may not appear immediately due to caching. Clear your browser cache or check in an incognito window to see if the changes take effect.

3. Re-save the template: Go back to your code and re-save the template. Sometimes changes aren't fully saved, so re-saving might resolve the issue.

4. Check Liquid Syntax: If you're using Liquid code to insert the new line, ensure the syntax is correct. Errors in Liquid code could cause the change not to render in the email.

5. Email Preview: Use the "Preview" button in the email template editor to see how the email would appear. This can help you identify if the change is being applied to the preview and if it's just a live issue.

6. Test Email: Send a test email to yourself after saving the changes to see if the new line appears.

If these steps don't resolve the issue, you might want to provide more details on what line of code you added so I can assist you further.

If I was able to help you, please don't forget to Like and mark it as the Solution!
If you’re looking for expert help with customization or coding, I’d be delighted to support you. Please don’t hesitate to reach out via the email in my signature below—I’m here to help bring your vision to life!

Best Regard,
Rajat Sharma

[GMA2]

Hi @rajweb , thank you for your help! I followed your idea but it is still not working 😞
However, I added same line in English ver email, and it shows up in email with same liquid syntax! Only Chinese ver email is not work.