I am looking to update the cname info as directed by a shopify email I have received.
I believe that the domain is hosted by shopify but have no ability when I am in shopify/settings/domains/[domain name] to edit any information.
my domain name is hillsidequilting.com.au
Thanks for reaching out and posting this question!
If the domain was purchased from Shopify, then you can follow these steps to edit the DNS settings for your Shopify-managed domain. However, if you're not seeing the option to edit the DNS, then it's possible that your domain is purchased from a third-party. While we're unable to access merchant accounts on the Shopify Community, I was able to use WHO.IS, a free public domain lookup tool, to check the domain (hillsidequilting.com.au) and it seems it may have been purchased from Crazy Domains.
I can also see Shopify's CNAME record and I didn't notice any problems visiting your storefront. if you're still experiencing any issues with connecting a third-party domain to Shopify, then simply get back to me here and I'd be happy to take a look. You can also reach out to the domain provider for assistance with editing the DNS for your domain.
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