Edit Order Discounts Rounding Incorrectly

Edit Order Discounts Rounding Incorrectly

BavMagAdmin
Visitor
3 0 0

When I edit a order to change the item to a different variant, or even the identical product with the exact same pricing, the applied discount changes and rounds incorrectly, anyway to fix this other than adding a $.01 discount to the item discount section?

Attached it a screenshot of this happening

 

For Example, the product is 429.99, the original order included a 5% discount, bringing the total to 408.49. But when removing that product and readding it, or another variant that's priced the exact same, it rounds the discount down bringing the total to 408.50 and assumes the customer owes us a penny.Shopify Edit Order Discount Issues.png

 

Reply 1 (1)

Blair
Shopify Staff
2036 264 239

Hi @BavMagAdmin,

 

Thank you for reaching out to the Community! I'd be happy to provide some assistance with this request, to ensure this gets resolved. 

 

If you haven't done so already, I'd encourage you to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to account details here through the Community. It looks like the discount is being applied to the line item and not the cart, which would be correct. Taking a closer look however, will allow us to confirm and ensure the correct amount is being charged. 

 

Please let me know if you have any other questions. 

Blair | Shopify 
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