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Ella High fashion Tab issue

Ella High fashion Tab issue

Drapelet
Visitor
1 0 1

So I am using Ella High Fashion for my store. When I am on 2nd tab and go to collection of 2nd tab only, the tab is getting switched back to 1st tab automatically. 

Replies 2 (2)

PageFly-Richard
Shopify Partner
4801 1085 1753

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

 

There could be a few reasons why the tab is switching back to the first tab when you try to access the collection on the second tab:

  1. JavaScript Conflicts: There might be conflicting JavaScript scripts on your website that are interfering with the tab functionality. Try disabling any unnecessary JavaScript scripts to see if the issue resolves.
  2. Theme Customization: If you've made custom modifications to your theme, especially related to the tab navigation or product collections, it could be causing the issue. Review your theme code for any potential conflicts or errors.
  3. App Conflicts: If you have installed any third-party apps that modify product pages or navigation, they might be interfering with the tab behavior. Try disabling these apps temporarily to see if the problem persists.
  4. Browser Cache: Sometimes, browser cache can cause issues with dynamic content like tabs. Try clearing your browser's cache and refreshing the page to see if the issue is resolved.

 

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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Stacy_Zhuk
Shopify Partner
508 22 72

Hello @Drapelet,

 

It is difficult to give an exact answer in your case. The first step is always to debug the code and see if there is a possible solution on our end.
Please get in touch if you need any assistance. 

 

Best regards,
Anastasia

Co-founder at Whidegroup, e-commerce development company from Ukraine
- 10+ years of experience with SMBs
- Deep expertise in custom development & optimization
E-mail: anastasia@whidegroup.com